Navigating the Superintendent-School Board Relationship: What to do When Board Members Don’t Get Along

I was asked recently “What do you do when a board member shouts others down, or rolls their eyes when someone is speaking, or displays other destructive behaviors?”  I indicated that situations like this can be challenging, but must be handled quickly as they can divide your board.  As superintendent you may feel you are in the middle, attempting to stay neutral, yet trying figure out how to respond. Hopefully you have not experienced this type of behavior on your board, but you should be prepared as it can happen when people get frustrated or when new personalities join the …

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Navigating the Superintendent/School Board Relationship: Teaching Board Members How to Handle Complaints and Concerns

What is one of the first things superintendents should discuss with their board members?  Interestingly, it is how to handle complaints and concerns.  Complaints and concerns literally start on day one, therefore, as superintendents, we must prepare our board members for this challenge.  I am not saying that board members deal with constant haranguing from the community or staff members, but I guarantee you the sharing of complaints and concerns is common place today.  As this is the case, the logical question is how can we teach board members handle these situations appropriately?  The answer lies in providing board members …

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