One unique way to create a positive culture in your school district (which we know influences retention) is to focus on the performance of your operational departments, especially maintenance & operations, HR, and the business office. Although we don’t often think about the role these departments play in establishing a positive culture, they can be the source of great frustration for staff members if not functioning effectively. In today’s post I would like to talk about quality work and how it impacts the district’s culture. I want to unpack what it looks like, and how we can train our operational …